How will my order be shipped?

All orders are shipped out of our warehouse with one of our trusted couriers. Our couriers include DPD, Fedex, UPS, DHL and Royal Mail. The courier used to ship your order is determined by ourselves once your order has been placed and normally depends on the size, volume and shipping destination.

The selected courier for your order will be quoted in your order confirmation email which you will receive once we have processed your order. Once your order has been shipped, this will be confirmed via email and you will receive a tracking number so you can keep an eye on your shipment’s progress.

All courier services used are express services to ensure you receive your order in a decent time frame from the date of your order being shipped. (UK addresses are normally 1-2 days transit time).

When will my order be shipped?

Items that are labelled as ‘In Stock’ are shipped within 1 working day. We will do our upmost to ship ‘In Stock’ item/s out same working day providing the order is placed before 2pm (US time).

All other items labelled with different lead times are dependent on stock levels with our suppliers. If there is a problem with availability once you have placed an order we will contact you asap. If you wish to check availability on item/s before placing an order feel free to use our Contact Us page.

Any item that is labelled ‘Made to Order’ will be shipped out as soon as it has been manufactured and arrives in our warehouse. For a more accurate lead time on ‘Made to Order’ items, we would recommend that you enquire before placing an order.

Please note that if you order more than one item, your order will only be shipped once all items are ready to be shipped together. We can partially ship orders if requested but please be aware we may need to charge more for shipping.